East & West Parry Sound

 Victim Services

Crisis Responder


Position Summary

Crisis Response volunteers are responsible for immediate, mobile response to requests from first responders in East & West Parry Sound. Volunteer duties include the provision of short-term emotional support and practical assistance to people affected by crime, trauma, or other tragic circumstances.  Volunteers will conduct themselves and perform duties in accordance with the policies and procedures of the Parry Sound Victim Services. Crisis response volunteers are accountable to Team Supervisors, and the Executive Director.

Primary Duties

Crisis response

  •  Participate in the required number of scheduled shifts per month (four x 12 hour shifts)

  • Respond immediately to requests from police or other emergency personnel by attending on site, at an alternative location, or by telephone as appropriate

  • Provide emotional support and practical assistance to each individual as appropriate

  • Arrange for transportation and/or shelter as needed

  • Assist each person in identifying immediate and long-term needs.  Provide information, referrals and advocacy as necessary

Position Requirements

  • Mature, responsible individual, nineteen (19) years of age and older

  • Good communication, interpersonal, and problem solving skills

  • Must possess or demonstrate the ability to develop effective crisis intervention skills

  • Ability to work independently and as part of a team

  • Knowledge and understanding or demonstrated ability to understand victims issues

  • Basic knowledge of resources available in the service area

  • Successful completion of required training

  • Willingness and ability to commit to one year of service and the minimum monthly shift requirements

  • Satisfactory reference and criminal records check

  • Valid driver’s license and access to a reliable vehicle

  • Must not have experienced a traumatic event or received services from Victim Services during the previous twelve (12) month period, nor have outstanding issues before the courts

To Submit an application visit the Volunteer Application Page